I had some powdered citric acid that I got from Mountain Rose Herbs. A friend ran some through her dishwasher and said it cleaned up the dishwasher.
Heloise once wrote about using hot vinegar and water. You'd have to experiment with the dilution. Maybe heat a pot of vinegar and water on the stove and put a few things in it and let soak for awhile.

We have hard water where I live and my dishes always have a film. So before I put them in the dishwasher, I take a little baking soda and scrub each item. Only takes a second. My dishes come out clean and film free! Hope this helps.

I have the same problem with my washer and water. It always embarassed me when friends were over. I read somewhere about adding about a 1/4 to 1/2 cup of vinegar to the dishwasher. And it works!!

Just before I start the washer, I pull out the bottom rack and dump vinegar right into the bottom of the washer. Then run it like normal. It has removed the white film on everything.

The Dr. Bronner's soap left a film in my stainless steel sink that was very difficult to remove. Maybe this is what left the film on your glasses.

Yes, it must be the Dr Bronner's. Is there any other non toxic liquid soap that might work along with washing soda?
The film is not just a light film. I have had to scrub and scrub by hand to get it off the glasses.
Arrgh.

Seventh Generation dishwashing detergent has ruined my cute clear plates and glasses. They have a white film. I've emailed the company and they basically say it's not their fault. I will never buy another one of their products. I'm going to try the vinegar and water or baking soda to see if I can get this off. Even "bad" dishwasher detergents won't take it off. I'm so upset!

You could try soaking the dishes in hot water with vinegar to help loosen the white film.

I pour vinegar in my rinse-aid compartment. It seems to help with the white film that we get with our extremely hard well water. Also, using a heated rinse has helped if your dishwasher has that setting.

I've also been using soap nuts liquid in my dishwasher. It works just about as well as any other detergent I've tried. I fill the first cup full and the second cup about halfway. I still have "rejects," but no more than I did with any other detergent.